Payment
Payment must be made prior to attending a course, if you wish to place a deposit of £20 to secure a place this is acceptable, although deposits are non-refundable and the balance must be paid no less than 28 days prior to the date of the course. We do not accept cheques, please make payment online. If you have difficulty making a payment online please contact us to discuss.
Cancellation
If you cannot attend a course that you have booked onto, please let us know as soon as possible, as places are in demand and tutors plan for a certain number of attendees. We contact all attendees by email in the week before the course with a reminder but it is the attendees responsibility to ensure that they know the date and time of the course they have booked on.
28 days prior to event – we will issue a refund or transfer you to another course if you wish.
Less than 28 days prior to event – 50% refund.
7 days or less from event / non attendance – no refund.
Course cancellations
Courses will normally go ahead even if the weather is less than ideal, but if we have to cancel for any reason, you will be offered a full refund or a place on an alternative course if you wish. We accept no liability for additional costs incurred as a result of course cancellations.
Dietary Requirements
If you have any special dietary requirements or allergies please let us know at the time of your booking. All food served at courses is vegetarian.
Pets
Please leave dogs at home – no exceptions.
